TERMS OF SERVICE
Don't be evil and do bad things with our service
This service offers functionality to convert and modify files of different file formats. This service is provided through web interface, API, and mobile apps. You agree to comply with the policies and limitations concerning the use of the DevConverter service, including, without limitation, the maximum consumed credits of conversions done through the service, the maximum number of files a user may upload through the service, and the maximum size of the files a user may convert through the service. You agree not to bypass these policies by any means (e.g., creating multiple accounts).
Make a one-time payment. Packages do not expire.
By buying a prepaid package you can extend the allowed usage of the service ("credits"). All payments are one-time prepaid payments and are not refundable. Prepaid packages will be activated on your account as soon as we receive your payment. The credits of your package will not expire as long as you do not terminate your account.
Pay by the month. Unused credits will expire.
Subscriptions add a monthly credit to your account. Unused credits will expire at the end of the billing period. Payments are not refundable. The subscription will be activated on your account as soon as we receive your payment and will be renewed one month after your payment. You can cancel your subscription at any time on the DevConverter website, which will take effect at the end of the billing period. You can change your subscription to a different plan at any time, but the remaining credits of the current billing period will expire.
Availability of Service (SLA)
We guarantee 99% uptime. If we fail, you get your money back.
We will use commercially reasonable efforts to make each service available with a monthly uptime percentage of at least 99%. It's simple, if you get hurt because our service is down, you get your money back.
We are reasonable people, if you have a problem, talk to us and we will surely come to an agreement.
You are not eligible to receive a refund if the outage:
- results from any announced maintenance.
- is caused by corrupt or incompatible requests or files provided by you
- is caused by unsupported input files. (The support of specific files can be checked using the free version of DevConverter.)
- is caused by a conversion type that is labeled as "experimental"
- is caused by factors outside of our reasonable control, including any force measure event or internet access or related problems beyond the demarcation point of DevConverter
Responsibility for Data
We do not make backups of your files for data protection reasons. Always keep a copy.
While we try to ensure that our service is error free, we cannot guarantee that your files will not be damaged, deleted, or lost. You acknowledge that you have a copy of all files, and DevConverter will not be responsible for any failure caused by files sent to DevConverter.
Privacy is important to us.
Don't use our services and intellectual property for any form of infringement.
You are responsible only for the data (e.g., files, URLs) that you send to the DevConverter service. DevConverter does not monitor customer content. Please remember that illicit exchanges of recordings and protected works and hacking harm artistic creation. And please respect the laws in force, especially those concerning intellectual and artistic property.